Complete Family Care at 43956 Mound Road in Sterling Heights, Michigan

Customer Reviews about Complete Family Care

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  Unfortunately, there is not a "less than 1 star". This office has gone totally down hill in the last 5 years. My husband and I have used this office for over 10 years. The staff has gotten worse and worse. Each month prescriptions that should easily be sent in to the same pharmacy, takes a week to get filled, due to the lack of follow up. After multiple phone calls, between me, the pharmacy and the office... they finally get it right. I also read the comment by another patient regarding the dr wanting to see them for test results and then wanting to charge for that follow-up... this has personally happened to us, until my husband said to either tell him over the phone, or we can just find another office. This year I have been calling my insurance company each time I have to deal with them for physicals, tests, etc. Come to find out, they don't know how to bill things either. Or they send the test to a facility that my insurance says won't be covered. Makes me wonder how much I have paid out in the past 10 years, that could of been avoided by having a billing department that knows the correct codes. I have a job of my own. I don't think that I should have to do their job too, especially considering that they are the "professionals".
  July 14, 2017

  by Donna Harless
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  I've been a patient of Christina Munn (one of the PAs) since high school at her previous location. I've never had any issues and only the best of care here from her.
  July 12, 2017

  by Courtney Jacobs

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About Complete Family Care in Sterling Heights